Privacy Policy

Last updated: April 18th, 2025

1. Introduction

Welcome to Aireach. We are committed to protecting your personal data and being transparent about how we collect and use it. We will comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Who We Are

Aireach is a platform designed to facilitate community alert schemes. For any data protection related queries, you can contact our Data Protection Officer at: contact@aireach.ie

3. Information We Collect

We collect and process the following information:

Basic account information (name, email address)
Contact information (phone number, Eircode)
Location data (based on your Eircode)
Group membership details
Communication preferences
Message history within your community groups

4. How We Use Your Information

We use your personal data for the following purposes:

To provide and manage your community alert service
To send you important notifications and alerts
To manage your group memberships
To process your membership payments
To improve our services
To comply with legal obligations

5. Legal Basis for Processing

We process your personal data on the following legal bases:

Contract: Processing is necessary for the performance of our contract with you to provide the Community Alert service
Consent: Where you have given explicit consent for specific processing activities
Legal Obligation: Where we need to comply with a legal obligation
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party

6. Payment Processing

All payment processing is handled securely by our payment provider. We do not store your payment details on our servers. The payment process is subject to the payment provider's own privacy policy and terms of service.

We share your personal data only in the following circumstances:

With other members of your community alert group (limited to necessary contact information)
With Google Maps services to provide location-based features and display member locations within your community group
With our payment processor for processing payments
Where required by law or by order of a court or regulatory body

8. Data Retention

We retain your personal data only for as long as necessary to provide you with our services and as described in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Under GDPR, you have the following rights:

The right to access your personal data
The right to rectification of inaccurate personal data
The right to erasure ('right to be forgotten')
The right to restrict processing
The right to data portability
The right to object to processing
Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us at contact@aireach.ie

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this policy.

12. Contact Us

If you have any questions about this privacy policy or our treatment of your personal data, please contact our Data Protection Officer at contact@aireach.ie

13. Complaints

If you have a complaint about our use of your personal data, you have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland. However, we would appreciate the opportunity to address your concerns before you approach the DPC, so please contact us in the first instance.